Please note that we do not accept any returns or offer any refunds once a product has been sold, dispatched, or delivered. This policy applies universally and is not subject to any exceptions or specific conditions.
No returns will be accepted for any of the following:
- Incorrect orders placed by the buyer
- Damage due to improper handling after delivery
- Compatibility issues with non-HDPL machinery
- Delayed delivery caused by third-party logistics
- Change of mind or internal company decisions
Customer Responsibility
We request all customers to:
- Review product specifications, usage requirements, and compatibility before placing an order
- Verify order quantities, delivery address, and payment details carefully
- Contact our team for any pre-sale technical clarification or guidance
All purchases made from HDPL Diamond Tools Trading Co. indicate acceptance of this strict no-return and no-refund policy.
Contact Information
For any inquiries or pre-sale support, you may reach us at:
📧 info@hdpltools.com
📞 +91-9913550600
🌐 www.hdpltools.com